Key Takeaways:
🔷 Why hospitals/health plans are different: A quick primer on how these organizations buy: risk, workflow fit, incentives, and the navigating the org chart (champions, veto players, procurement, security, etc.).
🔷 How to run discovery in an engineer-friendly way: Define the problem clearly, map workflow constraints, identify stakeholders/decision path, and end each conversation with a mutual next step (so you don’t get ghosted).
🔷 How to design a pilot that produces credible evidence: Hypothesis + success criteria, metrics that matter to hospitals/plans, and decision gates upfront (“what does yes look like, and by when?”)
🔷 How to package results for different audiences and turn validated results into a practical next step: Expansion scope, owners, timeline, and the right “budget lane.”
